We bring to you the resources, process and the experience required to automate your business in various phases like Marketing, Marketing Management, Sales, Sales Management, Information Technology Management, Operations Management, Financial Managagement
Setting the scene for success
Microsoft dynamics™ CRM turns your business analytics into actionable knowledge. You'll get a deeper understanding of your customer's motivations so you can better target your marketing efforts, online and offline.
Respond faster to emerging opportunities, track campaign results, fine-tune messaging, and use your marketing dollars more efficiently and effectively. Microsoft dynamics CRM transforms your data into marketing campaigns that get higher response rates. And that translates into more revenue for your business.
- Maximize your marketing effort
- Plan more proactively
- Attain a clear view of your customer
- Get your marketing mix right
- Make data more accurate and extensible
- Manage work more easily
- Execute smarter marketing campaigns
- Get real-time visibility
- Enable proactive marketing offers
- Launch marketing campaigns with agility
- Understand what customers tell you
Manage campaigns, build a loyal customer base, and drive revenue and market share Marketing departments are responsible for developing and implementing marketing strategy, successfully conveying key messages to target audiences, and then refining future marketing efforts based on past results.
Day to day, they are busy with the complex task of managing campaigns. Without a centralized system for coordinating these campaigns, direct customer communications, print media advertising, event sponsorship, and other marketing-led activities can soon inundate marketing managers and staff.
To effectively manage campaigns and track results, marketing departments can benefit from a highly automated business management solution that connects marketing with sales, finance, and other departments.
- Analyze opportunities
- Build marketing campaigns
- Better analysis and reporting
If you empower your sales force to do their jobs more effectively, you'll drive sales. That's why Microsoft dynamics™ CRM helps your salespeople become more efficient tracking sales, managing teams, and better accessing decision-driving information.
From the office or the road, sales reps have comprehensive, easy-to-customize sales force automation capabilities that let them quickly connect to data, respond to customers, and capitalize on opportunities as they happen.
Microsoft dynamics CRM is a powerful sales edge for your team—and a huge driver for your business' success
- Empowers your entire sales cycle
- Manage work more easily
- Understand your customer better
- Improve sales qualification
- Increase sales success
- Keep customers informed
- Analyze sales performance
- Work anywhere and everywhere
Growing the business
Meet customer needs, drive more sales, and build strong customer relationships
The success of a company relies on the business and revenue it generates. Maintaining happy customers while pursuing new relationships is essential to this task. The sales department not only drives future growth but also shapes the direction of the company and enables it to meet its goals through the customer relationships created by sales engagements.
Sales representatives must have available to them the most accurate company data, including up-to-the-minute product and service pricing as well as information about clients. Success for the sales department depends largely on immediate access to business-critical information, which helps them respond to customer needs. Customer relationship management (CRM) software can give the sales team a strategic advantage and make information that can be hard to find or that resides in disparate systems more centralized and readily available.
- Qualifying leads and closing the deal
- Easy access to data to improve sales processes
Delivering on promise
Streamline processes, control costs, and accelerate delivery to market
Operations encompasses different departments, including research and development, engineering, materials, production, plant management, purchasing, warehousing, and shipping and receiving. To facilitate collaboration among departments, the operations team needs a business management solution to provide a single source of data and platform for shared processes.
Using a single system for different department helps to ensure that all orders are complete and filled in a timely and accurate manner. And an integrated system allows your company to manage exceptions as smoothly as possible. Managers have access to the same source of information, so everyone is kept up to date on customer demand, materials shipments, and production schedules.
- Efficient order entry and distribution
- Integrated demand planning
- Capably manage exceptions
Capable financial management is central to any company's business success. The finance department develops and implements the financial plans that help the company realize its objectives. By constantly monitoring the company's financial vital signs, the finance department tracks how the business performs against financial goals and keeps other business units up-to-date.
The accuracy, timeliness, and security of business information are of the greatest importance to the finance department. To deal with these challenges, financial managers rely on financial management software to help eliminate human error, speed up business processes with automation, support regulatory compliance, and improve analysis and financial forecasting.
- Manage an efficient budget process
- Ensure compliance with regulations
- Access financial reports
Information technology management
Connecting people and systems
Reduce costs, connect systems, empower people, and deliver business results
It teams are responsible for the computers, networks, and software applications that manage a company's operations, track financial transactions, and enable people to communicate and collaborate throughout the company.
Without a smooth flow of information through a company's it systems, operations would not be efficient or even possible in some cases. It managers need to monitor the day-to-day health of complex systems while simultaneously tracking innovations in technology that might create competitive advantages.
- Reduced costs
- Familiar user experience
- Responsive to change
- Simpler end-user reporting
- Flexible deployment